Job Summary

We are seeking a motivated and detail-oriented Entry-Level Onboarding Specialist to support new client onboarding.  This role is ideal for someone beginning their career in payroll who enjoys helping others, learning new systems, and working in a fast-paced, people-focused environment.

The Onboarding Specialist will assist new clients throughout the onboarding process, ensure accurate documentation, and provide exceptional support in both English and Spanish (or other applicable language). Training will be provided.

Key Responsibilities

• Assist with new hire onboarding through PRISM HR, ensuring all forms and employment documents are completed accurately
• Provide bilingual support (English/Spanish) to new clients during onboarding and benefits enrollment
• Guide new clients through required paperwork, direct deposit setup, tax forms, and policy acknowledgments
• Review onboarding documents for completeness and accuracy
• Track onboarding progress and follow up on missing information
• Maintain organized and confidential employee records
• Communicate professionally with clients.
• Support offboarding processes as needed (terminations, status changes, final pay coordination)
• Learn and follow HR compliance and data privacy practices

Qualifications

• High school diploma or GED required
• Bilingual in English and Spanish (required)
• 0–2 years of experience in HR, payroll, onboarding, or administrative support
• Interest in starting a career in HR or payroll
• Basic computer skills and comfort learning new systems (training provided)
• Strong attention to detail and willingness to learn
• Reliable, organized, and professional communication skills

Preferred (Not Required)

• Experience with HR systems, payroll software, or data entry
• Customer service or office experience
• Familiarity with a PEO environment

Skills & Competencies

• Strong interpersonal and customer service skills
• Ability to manage multiple tasks with deadlines
• Comfortable asking questions and learning new processes
• High level of discretion when handling sensitive information
• Team-oriented with a positive attitude

What We Offer

• Entry-level opportunity with hands-on training
• Competitive starting pay
• Comprehensive benefits package (medical, dental, vision, retirement)
• Paid time off and holidays
• Supportive team environment with growth and advancement opportunities
• Professional development in HR and payroll operations